Last Updated: 11/11/2024

These Terms of Service ("Agreement") govern the use of the products and services provided by Ocugiene, Inc., and apply to all purchases made through our websites: http://www.eye-press.com or http://www.stye-press.com.

By accessing or using our Sites and purchasing products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or purchase any products.

1. Acceptance of Terms

By purchasing products from our Site, you agree to these Terms of Service. We may update or change these terms at any time, and you are responsible for reviewing them regularly. Your continued use of the Site after changes have been posted constitutes your acceptance of the new terms.

2. Eligibility

You must be at least 18 years old to use this Site or purchase products. By using the Site, you represent and warrant that you are of legal age and have the capacity to enter into a contract.

3. Product Availability

We make every effort to ensure that the products on our Site are available for purchase. However, product availability is subject to change, and we reserve the right to limit the quantity of products sold to any individual or household. In the event that a product you have ordered is unavailable, we will notify you and may offer a substitution or a full refund.

4. Pricing and Payment

  • All prices are listed in US Dollars, and are subject to change without notice.
  • We accept credit cards & PayPal.
  • Payment is due at the time of purchase. If your payment is declined, we may cancel your order or take other appropriate action.

5. Shipping and Delivery

  • We offer standard and expedited shipping for all orders.
  • Shipping costs are calculated at checkout based on your location and the method of delivery you choose.
  • Delivery times are estimated and not guaranteed. We are not responsible for any delays caused by carriers, customs, or other external factors.

6. Returns and Refunds

  • We offer a 5-day return policy from the date of receipt for most products. Items must be returned in their original condition and packaging.
  • Certain items may not be eligible for return or refund if they've all been used.
  • To initiate a return or request a refund, please contact our customer support team at 310-474-2010.
  • Refunds will be issued to the original payment method, less any shipping charges.

7. Intellectual Property

  • All content on the Site, including text, images, logos, graphics, and software, is the property of Ocugiene, Inc., or its licensors and is protected by intellectual property laws.
  • You may not use, reproduce, or distribute any content from the Site without prior written permission.

8. User Conduct

By using our Site, you agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property rights of others.
  • Engage in any fraudulent activity or misuse the Site.
  • Attempt to interfere with the security or proper functioning of the Site.

9. Limitation of Liability

To the fullest extent permitted by law, Ocugiene, Inc. is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the purchase of products, including but not limited to loss of profits, data, or business opportunities.

10. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy before making a purchase.

11. Governing Law

This Agreement is governed by the laws of the state of California, without regard to its conflict of law principles. Any disputes will be resolved in the courts of California, USA.

12. Dispute Resolution

If a dispute arises under these Terms of Service, you agree to attempt to resolve the issue informally by contacting us at 8900 Wilshire Blvd, Suite 300, Beverly Hills, CA 90211. If informal resolution fails, you agree to submit to binding arbitration or seek resolution through the appropriate courts in Los Angeles, California.

13. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated date. By continuing to use the Site after any changes are made, you accept those changes.

14. Contact Information

If you have any questions or concerns about these Terms of Service or need to contact us for any reason, please reach out to us at:

Ocugiene, Inc.
8900 Wilshire Blvd, Suite 300
Beverly Hills, CA 90211
(310) 474-2010
info@ocugiene.com