Online Store Return Policy

We guarantee total customer satisfaction, for this reason we are proud to offer free returns on Eye-Press. If you are not completely satisfied with the Eye-Press, you may return the box with no less then seven (7) unused eye-press compresses within 30 days of the original shipped date for a prompt refund. You will be refunded for the merchandise total, plus applicable sales tax paid. Shipping and handling charges are not refundable unless product arrives damaged or the incorrect product was shipped. Please allow 14 business days for us to process your return. Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement.

Please return your unused merchandise by following the instructions below. If you return any part of your order and that order was part of a promotion, any refund may be reduced.

NOTE: We cannot accept online store returns in Rite-Aid store.

Return Instructions

If you return any part of your order and that order was part of a promotion, any refund may be reduced. If you have any questions regarding your return, please email us at info@eye-press.com or call us at 1-888-516-4397 with your order number and the reason you want to return each item. A Customer Care Representative will be happy to help; and, if necessary, send you shipping instructions for returning the item(s).

Returning Damaged Merchandise Purchased Online

If your merchandise was damaged in transit or is defective, please contact our Customer Service department to arrange for a replacement.

Special Offers & Promotions:

If you choose to return part of an order associated with a special offer. For example, if you received a free gift with purchase you will receive full credit for your return, but you will not be refunded for the shipping and tax associated with the free item.